Privacy Policy for Tran Property Improvement
Effective Date: 07/31/2025

At Tran Property Improvement, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with A2P 10DLC regulations and other applicable laws.

Information We Collect

We may collect the following types of information:

Personal Information:

Name

Address

Phone number

Email address

Service Information:

Property details and project specifications

Photos or documents related to services requested or provided

Payment and billing details

Usage Information:

Interactions with our website, scheduling tools, and communication channels (e.g., text messages, forms, email)

How We Use Your Information

We use your information to:

Schedule and manage property improvement services

Communicate about project updates, scheduling, and estimates

Issue invoices and process payments

Send reminders, tips, or important updates via SMS, email, or phone

Comply with legal and contractual obligations

Text Messaging Compliance (A2P 10DLC)

Tran Property Improvement uses Application-to-Person (A2P) messaging to send service-related reminders and updates. By providing your phone number, you consent to receive these messages. To ensure compliance:

Messages are sent only with your consent

Standard carrier rates may apply

You may opt out at any time by replying “STOP”

For help, reply “HELP” or contact us directly

How We Protect Your Information

We implement security measures to protect your data from unauthorized access, including:

Secure storage of physical and electronic records

Password-protected systems and data encryption

Limited access only to authorized personnel

Staff training on data privacy and handling

Sharing Your Information

We only share your information in the following circumstances:

With subcontractors or vendors involved in your project

For payment processing and accounting purposes

To comply with legal obligations (e.g., subpoenas)

With your explicit consent for any other reason

Your Rights

You have the right to:

Access and review your personal information

Request corrections to inaccurate or incomplete data

Withdraw consent for communications at any time

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

Tran Property Improvement
Address: 742 Westbrook Avenue, Orlando, FL 32805
Phone: (321) 555-8477
Email: [email protected]

We are committed to respecting your privacy and keeping your information secure. Thank you for trusting Tran Property Improvement with your home and property needs.