Terms and Conditions for Tran Property Improvement
Effective Date: 07/31/2025

Welcome to Tran Property Improvement. By accessing our services, website, or communication platforms, you agree to the following Terms and Conditions. These terms include provisions to ensure compliance with Application-to-Person (A2P) messaging regulations, along with other applicable laws.

1. Agreement to Terms

By using our services, scheduling appointments, or communicating with us, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services or contacting us through our communication channels.

2. Services Offered

Tran Property Improvement provides residential and commercial property improvement services, including but not limited to maintenance, remodeling, repairs, and project consultations.

3. Communication Consent

We utilize text messaging (A2P messaging), email, and phone calls to communicate with clients for the following purposes:

Appointment reminders and confirmations

Project updates and timelines

Service recommendations and promotional content

By providing your contact information:

You consent to receiving these communications

Standard carrier rates may apply for text messaging

Opt-Out of Text Messages:
You may opt out at any time by replying "STOP" to any message. Once opted out, you will no longer receive messages except as required for legal or emergency purposes.

Assistance with Messaging:
Reply "HELP" to any message for support or contact us directly at (321) 555-8477

4. Client Responsibilities

As a client, you agree to:

Provide accurate and current personal and property information

Notify us of any changes to your contact details

Use communication channels respectfully and refrain from abusive behavior

5. Use of Services

Our website and services are intended for personal or business use related to property improvement. You may not use our services for unlawful purposes or attempt to interfere with our operations or systems.

6. Data Privacy and Security

We are committed to protecting your privacy. Please refer to our Privacy Policy for full details on how we collect, use, and safeguard your information.

7. Cancellation and Rescheduling Policy

Clients must provide at least 24 hours' notice to cancel or reschedule a service appointment. Failure to do so may result in a cancellation fee as outlined in our service agreement.

8. Limitation of Liability

While we strive for timely and professional service, Tran Property Improvement is not liable for:

Errors in automated reminders or communications

Delays or service interruptions beyond our control

9. Compliance with A2P Messaging Regulations

We adhere to A2P messaging standards to ensure secure, consent-based communication. All messages are sent in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA).

10. Amendments to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be communicated via email, text, or posted on our website. Continued use of our services implies acceptance of the revised terms.

Contact Us

For questions about these Terms and Conditions, please contact us:

Tran Property Improvement
Address: 742 Westbrook Avenue, Orlando, FL 32805
Phone: (321) 555-8477
Email: [email protected]

We appreciate your trust in Tran Property Improvement. Your satisfaction and privacy are our priority.